Booking Terms & Conditions

1. Our service

Egypt Knight Tours arranges tours, transfers, accommodation and related services in Egypt. Some services, such as hotels, flights and cruise ships, are provided by other companies. We choose them carefully and act as your organiser.

2. Booking and confirmation

Your booking request is not final until we confirm availability. After you request a booking we send a booking ID (in the form EK-XXXXXX) and payment details. Your booking is confirmed when we receive the required payment and confirm it to you.

3. Prices

Prices are shown in the currency stated on the tour page or invoice, and list what is included and what is not. We may correct obvious pricing errors. Extras you add, such as transfers or photographers, are shown in your total before you confirm.

4. Payment

• A 50% deposit is required to confirm the reservation.
• The remaining balance is due 21 days before arrival, or in cash on arrival where agreed.

5. Cancellation and refunds

The following cancellation policy applies unless your tour page or invoice says otherwise:

• More than 30 days before the travel date: free cancellation (excluding non-refundable bank charges already incurred).
• 29–15 days before arrival: 50% of the total booking amount is charged.
• 14–7 days before arrival: 75% of the total booking amount is charged.
• Less than 7 days before arrival, no-show or early departure: 100% is charged.
• Any bank transfer or refund fees are deducted from a refunded amount.

6. Changes by you

If you want to change your date or details, contact us as soon as possible on WhatsApp or at info@egyptknight.com. We will do our best to help, subject to availability and any costs charged by suppliers.

7. Changes by us

Sometimes we must adjust an itinerary because of weather, closures, security, or supplier changes. We will offer a comparable alternative. If we must cancel a service and cannot offer a suitable alternative, we will refund what you paid for that service.

8. Your responsibilities

• Provide accurate names and details, matching your passport.
• Check the visa and entry requirements for your nationality and have a valid passport.
• Arrange suitable travel insurance for your trip.
• Be at the meeting point on time, and follow your guide's reasonable instructions.
• Tell us about any medical, dietary or accessibility needs when you book.

9. Travel insurance

We strongly recommend insurance covering medical care, cancellation and personal belongings. It is not included unless your quote says so.

10. Liability

We take reasonable care to arrange your services. We are not responsible for events outside our control, such as natural events, government action, strikes, or delays by airlines or other suppliers. Nothing in these terms limits any rights you have under the law that cannot be limited.

11. Complaints

If something is not right during your trip, tell your guide or message us straight away so we can fix it. After your trip, email info@egyptknight.com within a reasonable time so we can look into it.

12. Your data

We use your personal data as described in our Privacy Policy.

13. Contact

Egypt Knight Tours, 22 Abtal El tahrir, Nagaa Hamadi - Aswan, Aswan Governorate 81511, Egypt. Email info@egyptknight.com, WhatsApp +201128348803.